Frequently Asked Questions
Clear answers reduce confusion and reduce disputes. This page is intentionally direct.
What exactly am I buying?
You are buying a digital course delivered as PDF file(s). Each course page explains what’s included (templates, checklists, exercises).
How do I receive the course?
After checkout is live, you will receive an email with access instructions and download link(s). See the full Delivery Policy.
Do you offer refunds?
Yes. Please read the Refund Policy for eligibility rules and timelines.
Are results guaranteed?
No. Skillspring provides educational materials only. Outcomes vary depending on effort, time, and personal circumstances.
Is checkout available right now?
Not yet. We are finalizing our payment processing partner. You can join the waitlist from the homepage.
How do I contact support?
Email support@skillspring.shop. We aim to respond within 1–2 business days (WIB).